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Cancellation and Course Transfer Policy

Cancellation or course transfer requests will only be accepted over the telephone. Our office hours are Monday to Friday 9.30am until 3.30pm.

Cancellations: At least 21 days notice:

• A full refund.

Between two and 21 days notice:

• If we are able to fill your place, you will receive a full refund.

• If we are unable to fill your place, you will receive a 50 per cent refund.

Less than 48 hours notice:

• If we are able to fill your place, you will receive a full refund.

• If we are unable to fill your place, no refund will be available.

Course Transfers Subject to Availability: At least 21 days notice:

• You will be transferred.

Between two and 21 days notice:

• If we are able to fill your place, you will be transferred at no cost

• If we are unable to fill your place, you will be transferred but charged 50 per cent of the course cost.

Less than 48 hours notice:

• If we are able to fill your place, you will be transferred.

• If we are unable to fill your place, no transfer or refund will be available.

Cancellations by The Richard Hughes Cookery School:

In the unlikely event of cancellation by ourselves, we undertake to provide a suitable alternative within a reasonable period of time. If this is not possible we undertake to make an immediate full refund for course fees.